FM Technology Users Forum
Facilitators: Peter S. Kimmel and Rod Stevens
On September 18, 2000, the FM Technology Users Forum met to discuss recent developments about using automated systems for FM. The session was moderated by Peter Kimmel (FMLink, Bethesda, MD) and Rod Stevens (Pioneer Hi-Bred International, Des Moines, IA).
The participants were comprised mostly of facilities managers; there also were designers and architects, and CAFM vendors and consultants. The participants were divided into three groups, and discussed four topics (some groups focused more on one of the topics than others):
At the end of the one hour session, the leader of each group presented its findings to the other groups. This Web page is a summary of what each group reported. The comments are intended primarily to give people an idea as to the variety of ways systems are being used; of course, each situation is different, and what works well for some may not necessarily work well for others. We hope an idea or two may come out of what follow.
The participants were informed that the FM Forum discussion group on the Net, at
Special appreciation is offered to the three group leaders, who took the time to compile each group's findings and submit them to FMLink:
Amy Gottlieb, Facilities Manager, Delta Dental Plan of California, San Francisco, CA.
Philip Martin, President, Synergistic FM Solutions, Reston, VA
Anthony Pearson, Principal, CSV Consultants Inc., Ottawa, Ontario, Canada
This Web page was compiled by FMLink, based on the notes submitted by the group leaders. Should there be any changes required, based on what transpired at the FM Technology Users Forum, please e-mail them email@example.com, and they will be made.
To see more about FMLink, the largest information resource on the Net for FMs, just go to the FMLink Home Page atwww.fmlink.com. Free registration may be required to see some of the pages.
Sessions from Previous World Workplace ConferencesThe following are links to pages with write-up from this session at other World Workplace Conferences:
Notes submitted by Amy Gottlieb, Facilities Manager, Delta Dental Plan of California
5 Facilities managers
Notes submitted by Philip Martin, President, Synergistic FM Solutions
This Round Table discussion group consisted of 13 participants. The group was comprised of 5 facilities managers, several representatives from the design community (e.g., architects and engineers), and several FM consultants.
From the outset, the discussion was quite lively and most interactive. The focus of this discussion group concentrated on the Project Extranets. The conversation was enriched by the involvement of participants from Germany and Brazil, who had a very strong need to collaborate with team members who often are geographically dispersed.
Most of the discussion from the perspective of the facilities manager was generated by three participants representing a large multi-national aerospace manufacturer, a large law firm, and a large entertainment conglomerate. Each expressed keen interest in the topic of how Project Extranets may help them be more effective, but neither they nor the other facilities managers at the table had actually implemented a project Extranet application they could share with the others in the group. There was consensus that to-date, only experimentation and exploration was underway in the new arena.
The group listed the general needs in this area in terms of importance. It was widely accepted that the need to share drawings and related documents in an online community concept on a project would be very beneficial. Several participants commented that they could envision how collaboration in an online setting between various project team members could save a lot of time and improve efficiencies while reducing the overhead and administrative aspects associated with a project. There was some dialogue associated with the controversy over whether it would be better to purchase the software application versus the subscription services. Several participants commented that they had visited the different Project Extranet service providers who were exhibiting in the Learning Center and they were quite impressed with the features and benefits.
There then was discussion on the need for radical Process Improvement in oneís organization as the decision is made to implement these types of tools. It also was mentioned that these tools can be very effective Accountability tools for the facilities manager and Owner to introduce in order to ensure that the non-value-added activities on a project can be substantially reduced if not eliminated. It is important, one person stated, to recognize that these innovative communication tools require organizational behavioral changes as well in this process. It was at this time in the discussion that several participants recalled that, similar to the CAFM programs, this is not about products, but rather a process.
In summary, the discussion was rich in sharing and the venue provided a most welcomed setting for the exchange among the participants. The dialogue was so positive that the group determined that they would like to establish an online "Chat Room" to continue the discussion of Project Extranets as well as other related topics. E-mail addresses were compiled and a Group Scribe will be organizing the discussion "thread" for the group to continue interacting and sharing with their peers via the Internet in an on-going discussion.
Notes submitted by Anthony Pearson, Principal, CSV Consultants Inc.
The roundtable group consisted of 9 conference attendees representing the following functions:
1 - Facilities manager